Social Media Manager

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Communications - Social Media Manager 

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Category

  Marketing

Job Title

Social Media Manager

Chapter Team

Marketing

Chapter Sub-Team

 Social Media

Job Description

Overview: 

The PMI Palmetto Chapter Communication Team is responsible for supporting the Chapter’s vision and strategic goals through a variety of communication channels, including Chapter Website, Photography, Newsletter, Weekly Bulletin, and Social Media outlets.

 

Roles and Responsibilities: 

This position will be responsible for managing, building and supporting the Social Media Directors of the PMI Palmetto Chapter’s online accounts.  PMI Palmetto Chapter has social media accounts currently on; Twitter, Facebook page, LinkedIn chapter group, and Instagram with potential to grow to other outlets when the Chapter expands its reach. The Social Media Manager will oversee the activities on the assigned channel. Responsibilities include items like keeping the account(s) up-to-date with the Chapter’s news and events and/or moderation of member activity. This position will work with the other members of the Communication team to coordinate and support online promotions and social media campaigns that increase awareness about the Chapter within the local communities. The Social Media Manager will ensure that the content and the voice of the Chapter’s accounts are consistent with both PMI and the PMI Palmetto Chapter’s brands and represent the chapter in its best interest. 

Social Media Managers Report to the VP Communication.

ESSENTIAL DUTIES AND RESPONSIBILITES includes, but are not limited to the following:

·       Acts as the voice of the chapter on assigned social media channel(s)

·       Monitors user / follower communications, and respond in a helpful, positive manner consistent with the PMI

brand

·       Drives for member / volunteer / board participation on the channel(s) and is able to identify and engage advocates

·       Establishes escalation procedures to VP of Communicaitons and Chapter Board for key issues

·       Regularly promotes Chapter-aligned content from local calendar

·       Works alongside chapter colleagues to assure consistent messages across all chapter outreach channels. available to those who choose this tool for interacting with the Chapter

·       Participates on cross-program chapter initiatives representing the social media team.

·       Establishes benchmarks for metrics and gauging engagement success

·       Serves as a thought leader on tools and best practices for social media / communications management

·       Other duties as assigned.

Requirements:

  • ·       Experience in using various social media outlets and have an online presence yourself 

    ·       Hands-on experience with/engagement in online communities

    ·       Familiarity with the PMI organization’s goals and objectives, plus an understanding of current rules and policies of the PMI Palmetto Chapter or willingness to acquire such understanding

    ·       Project Management experience or strong interest in the Project Management field

    ·       Ability and interest in keeping abreast of changes in the various online platforms

    ·       Excellent writing and interpersonal communication skills

    ·       Energy and enthusiasm for all things online! This isn’t for the timid / shy and private in posting

    ·       Detail oriented and organized

    ·       Must be proficient in Microsoft Office

    ·       Education and/or Experience: Prefer a minimum 1 - 2 years of experience and /or an equivalent combination of education and experience.

Deliverables

Website Administration, Web Usage Reports, Monthly Status Report

 

PDUs

  

PDUs earned as per CCR guidelines. (PMI CCRS)

 

Time Commitment

4-5 hours per month

Contact:

VP Communication

   

Email:

vp.communication@pmipalmetto.org

 

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